Generic/Cross-domain

The Service Portfolio Management Tool (SPMT) is one of EOSC-hub Federation services, which is a tool aimed at facilitating service management in IT service provision, including federated scenarios. It represents a complete list of the services managed by a service provider; some of these services are visible to the customers, while others are internal. The service management system has been designed to be compatible with the FitSM service portfolio management fitsm.eu.

The linked presentation gives an overview introduction of SPMT. More information and code can be found in github: https://grnet.github.io/agora-sp/

IAM (Identity and Access Management) service is one of EOSChub AAI solution, and provided by INDIGO-DataCloud project. The IAM service provides a layer where identities, enrolment,  group membership,  attributes  and  policies  to  access  distributed  resources  and services can be managed in a homogeneous and interoperable way.

The linked training was given in the EOSC-hub tech-talk: AAI

Grid Configuration Database (GOCDB) is one of EOSC-hub federation services. GOCDB contains general information about the sites participating to the production Grid. Accessed by all the project actors (end-users, sitemanagers, NGI mangers, support teams, VO managers), by other tools and by third party middleware in order to get Grid topology. The portal has a single central installation but interested NGIs can download and install their own instance. The linked wiki provide guides and information for end users

GGUS is one of EOSC-hub federation services. The GGUS system creates a trouble ticket to record the request and tracks the ticket from creation through to solve. The  linked document is the user guide  that provides information for users how to submit a ticket using the web interface, and how to brows and modify tickets, etc.