Other

Train the Trainer webinar organized by EOSC-hub WP11 

This webinar will introduce the Service Management System based on the FitSM standard for IT Service Management developed and deployed by EOSC-hub for EOSC, with a particular focus on the Service Portfolio Management as a key and highly strategic process. The structure of the EOSC Service Portfolios will be also presented.

These training materials are provided during the train the trainer webinar, 23 Oct 2018. Three presentations were given:

• WP11 requests for EOSC-hub (recording)
• How to use EOSC-hub online training catalogue (recording)
• Best practices for training delivery (recording)

This is a support guide for those who develop training materials and deliver training events using EOSC-hub efforts. The purpose is for WP11 to efficiently manage training delivery and improve the quality of these events. This document also intends to collect best practices from our experienced trainers -- this will help to share experiences within EOSC-hub and beyond.