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An EOSC-hub proposal for the EOSC Service Management System

Agenda / Homepage
When: 
Tuesday, July 23, 2019 - 11:00 to 12:30
Description: 

This webinar will introduce the Service Management System based on the FitSM standard for IT Service Management developed and deployed by EOSC-hub for EOSC, with a particular focus on the Service Portfolio Management as a key and highly strategic process. The structure of the EOSC Service Portfolios will be also presented.

Learning goal: 

Objectives:

  • Information on the structure of the proposed EOSC SMS and its scope.
  • information on the structure of the EOSC service portfolios and of the process to manage them.

Target audience: Technical architects from research infrastructures and projects, current/potential service providers and Research Infrastructure Managers.

Contact(s): 
Owen Appleton

Format:

Target group:

Trainers: 
Owen Appleton

EOSC-hub receives funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 777536. 

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