Webinar

Worldwide there is an astonishing number of tools and services to “do something” with your research data, for instance, to make them FAIR (Findable, Accessible, Interoperable and Reusable). How do you choose what can be useful for you?
Step 1: find out and explore what your organisation provides.
Step 2: watch this webinar!

Access the webinar recording now, or alternatively, you can also view the slides below.

FitSM is a lightweight approach to professionally managing services. It brings order and traceability to a complex area and provides simple, practical support in getting started with ITSM. FitSM training and certification provide crucial help in providing services and improving their management. It provides a common conceptual and process model, sets out straightforward and realistic requirements and links them to supporting materials.

This webinar-meetup aims to introduce the EOSC-hub and OpenAIRE-Advance national networks to each other with the goal to strengthen national collaborations.

To meet customer needs and provide valuable services, it is important to maintain a high quality of service, which requires a well-structured approach to how the service is managed. Existing approaches to formal IT Service Management (ITSM), such as ITIL and the ISO/IEC 20000 standard are useful but not always well suited to the challenges of providing distributed services, especially federated environments, and can often be seen as overly complex.

Access the webinar recording now, or alternatively, you can also view the slides below.